Category Archives: evidence

The Fallen

The Fallen was on BBC2 on Saturday night and it was privilege to watch. A tribute to British soldiers who’ve been killed in Afghanistan. The makers were almost invisible and inaudible as the brothers, sisters, parents, brothers-in-arms, commanders, wives of the fallen told their stories. Stories of individuals were spliced together with silence chronological rollcall, pieces of documentary and news, collections of shared moments of terrible grief, of funerals, the shrines left behind, the moment the news broke and so on. The smallest echo of background music tied things together, and at the end the voices and music fell silent and all you heard (and saw, then only heard) was the chipping of the stonemasons carving a memorial and that sound cut through to the very grieving of the soul.

As tributes, rituals and acts of memorial go, this was an honest testimony that reached beyond any private grief and brought the incredible acts of bravery of these young men and women right into a place where you had not choice but to listen, and look and feel, and feel fully what it means to live in this amazing, muddled democracy of our, and how we trash that privilege daily. It also showed how much we need private and collective rituals of remembrance.

I was very much reminded of Tony Parker , an oral historian who died in 1966, who gave his work and life over to making room for the voices of the marginalised and invisible. I first came across his work when I read a review of ‘May the Lord in his mercy say a prayer for Belfast’ and then tracked down everything I could, about lifers, lighthouse keepers, people who lived in a towerblock in North London. He had a way of being present and invisible and of just lightly twisting the words and shape of the stories so that there were small and shocking moments of surprise and realisation. No manipulation here, but a marriage of the best of raw voice and the honing that a storyteller can bring to it to help it be heard.

I was also reminded me of an as yet unblogged experience I had when I went to see Black Watch (which I did blog). This was Steve Mcqueen’s Queen and Country

Steve McQueen's tribute postage stamps

Steve McQueen's tribute postage stamps

Steve McQueen, in collaboration with 136 families whose loved ones have lost their lives in Iraq, has created a cabinet containing a series of facsimile postage sheets, each one dedicated to a deceased soldier.

\The simple brilliance of the idea of stamps as a container for remembrance, used as political statement about how little we seem able to honour our dead is something I’ve been carrying with me.

There’s a French word, aider, which we don’t but should have in English, which means to be an accomplice in something simply by witnessing it. Aiding and abetting should have that meaning. It’s the job of the teller, the artist, the author, the actor, I think, to create spaces of witnessing from which we cannot step back. The privilege of access to an audience brings with it the responsibility to engage that audience in witnessing and becoming responsible both for themselves and for what they see over which they can have some useful influence.

This is something I feel strongly and have still, frustratingly, fully to bring to bear in my own daily practice. But I will never give up trying.

Bridges & ditches

I walked up the footpath at the back of our land yesterday, to see the weather from a different place. The water was roaring down the stone gullies that have been dug out through the land, and hurtling down the path too. It is unstoppable.

Gullies running in orange alert weather in the Ardeche

Gullies running in orange alert weather in the Ardeche

At dinner with the neighbours last night we talked of the bewilderment of the summer tourist, who can make no sense of these great dry stone beds, with absurdly high bridges constructed over them. You need to winter here to understand, and then this Orange alert is making for weather rare even for the vrai Ardechois, born and bred to it.

We spent a long time, too, foraging for the right translation for combler la fosse, which in French is to fill in a ditch, to close a gap. In it’s context I went for building bridges, so with a twist of reconciliation, but in the dictionary afterwards it seems more likely it’s to bridge a gap. I wonder if there’s anything in the French effort to actually fill the gap, while the English blithely construct a bridge over it and leave it there? How high a bridge then.

Fred, who runs a supermarket near Toulouse, was talking about how easy it was, right from the beginning of the year, to detect the change in buying habits, although the sharp swing away from brands came in about May. Danone yoghurts down 9%, where before it was 3 freezer shelves stacked with President butter to one own brand, now it’s 2 and 2. Own brands have been winning out over the grandes marques for quite a while. For Fred, that’s fine, so long as he’s tuned early to the changes and can change his buying.

I was thinking about this in respect of some work on future story exercises I’m working on with Anecdote just now. Shawn, delightfully, uses William Gibson (science fiction writer)

The future is already here, it’s just not evenly distributed

Fred can see the future in the changed distribution of butter in his freezers, one tiny image which pretty much conjures up a whole picture of crumbling economies. Of course, for organisational visioning you’d like the picture to be rosier, in one way. But it is rosy too. The own brand comes into it’s own.

I wonder whether there’s something too in the ditch versus bridge difference. We’ve been imagining future stories as a way to build a bridge from the future to the present, using present anecdotes (Gibsons we’re calling them) about future signs as part of the construction materials. Perhaps we need to be thinking about filling in ditches, combler la fosse, rather than bridging a gap. Or perhaps we need to build very high bridges indeed, knowing that the winter rains will wash away lower ones.

‘Your numberplate was singing to me’

Such a long silence.

But I am blogging now more at http://www.sparknow.net and thought I’d start back up here to figure out the distinction between the two.

Two things, then, to start me back up.

Yesterday, a run-in with the garage which has had my car for 2 weeks, an extension because it was not ready before I left for Washington.  It was due back yesterday morning.  I called Monday, and about 3 times yesterday to be told, today, Wednesday, would be the day.  This reminded me, I said, of nothing so much as my father’s joke about the soldier, who, on his way to war, drops his shoes at the cobblers.  Four years later, he returns from the front and goes to collect them.  ’They’ll be ready next Tuesday’ says the cobbler.  Cobblers.

In any case, eventually a very helpful young man,  Chichebe – a Body Shop Adviser (always on the lookout for titles here) –  ran it home for me last night, so by way of thanks I ran him to the tube.  On the way he said ‘nice car – one of the old Alan Day courtesy cars.  Your numberplate was singing to me all day so eventually I looked it up to check.  You were lucky.  The other courtesy cars were bright yellow (gestures to front door of house as we drive past) and a kind of nasty green.’

I really liked the idea of a memory trigger ‘singing’, so I’ve been enjoying that today.

Another small sighting, most likely more for here than for the more serious blogging we sparkies must do, just came down in my bi-monthly noticeboard cull yesterday (along with the gorgeous Robert Downey Junior, and things about Mark Ravenhill’s latest work – sadly I can think of no way of getting RDJ into a blog, but I’ll do my darnedest).

“Scrunch Time”  in the Guardian Review recently put me onto Stephen Gill whose photographs and website are well worth looking at.  The series is A Series of Disappointments is a book of pictures of “betting slips…discarded in and around many betting shops (71 at the time of publicaton) in the borough of Hackney in north-east London.  Each of these papers began as hope, were shaped by loss or defeat, then cast aside. These new forms perhaps now possess a state of mind, shaped by nervous tension and grief. After these images were made, little autopsies were performed on the papers to reveal the failed bets held within. “

The variety of scrunching, folding, squashing, paper aeroplaning, rolling, twisting that is seen in each slip is poignantly emphasised by the titles (yielded from the autopsies): 

12.27 TRAP 2 £50 TO WIN

JUST BEWARD 3.30 FAKENHAM £20

OUTLAW PRINCIESS 3.05 S.HOUSE £5

LOCAL POET 2.20 £10 – REVERSE FORECAST

This is the most perfect storytelling.  Wish I’d thought of it.

Ian Sinclair is quoted, in relation to another book, as saying something which I think we might all learn from:

‘Stephen Gill has learnt this: to haunt the places that haunt him. His photo-accumulations demonstrate a tender vision factored out of experience; alert, watchful, not overeager, wary of that mendacious conceit, ‘closure’.

 

 

 

Rejected letter to Sunday Times about Jeremy Clarkson

Complete with rejecting email and outline of my next plan of attack.

Dear Ms WardThank you for your interesting letter. We would like to have been able to publish it, but there is space in our correspondence columns for only a fraction of the letters received each week. A copy of your letter has, of course, been passed on for the information of Jeremy Clarkson and the News Review Editor.

Yours sincerely
Parin Janmohamed
Letters Editor

From: Victoria Ward [mailto:vixta@mac.com]
Sent: 21 January 2008 16:43
To: Sunday Times Letters
Subject: Mr Clarkson’s bullyboy tactics, this time with telephone number

Dear Sir,
Mr Clarkson’s views about the Arts Council cuts, expressed last Sunday, are sit very uncomfortably with me. I’m fine with him having strong views, even with him having politically incorrect views. But the distasteful, ill-informed and bigoted way in which he has chosen to express himself serves no useful purpose except to add another layer of ill-gotten gains to his already swelling coffers. And that’s really only useful to him isn’t it? It’s probably just as well that the only time we’ll see him on the underground is on posters. Otherwise he’d probably get a lively earful from a passing arty person of some kind of ethnicity which doesn’t appeal to him (or two, or three, or even some of us middle-class, middle-aged whities might join in). Oh, and perhaps we’d invite Benjamin Zephaniah along to write a poem about it.

Let me try and explain, more seriously, why this is so important to me.

Mr Clarkson is a man who could use his unreconstructed white, middle class comfy conservatism and well heeled, bully boyishness (with it’s inexplicable popularity), to engage all kinds of people, the kinds who don’t normally, in holding intelligent and lively conversation about the role of culture in a democratic society, and how this can best be supported by a mix of private and public backing. It seems a shame that all he sees fit to do is demonstrate an ugly, ill-considered and provocative ignorance.There is something here which we should be grappling with, in all it’s complexity, neither with simplistic ranting nor with the kind sentimental support for multi-culturalism which I find equally distasteful. Neither dilution through prize-days-with-no-prizes, nor polarised caricature and contempt are the answer for a democracy such as ours. Neither namby-pamby or nimby suits us.

Britain is a nation jam-packed with cultural entrepreneurship, festival and celebration expressed in the widest possible range of ways and it’s mature enough to have some pretty hard conversations about what should, and should not, be going on in the arts. We are witnessing the resurgence in all things art, (in which I include all kinds of art, music, multi-media, history and heritage, philosophies, debate, theatre, performance, events etc) as an important way to break down retrenchments and hostility associated with identity, violence and confrontation. And in more subtle, but exciting ways, there are many signs of attempts to relocate work and community in people’s lives as having some kind of cultural substance. In short, we are rediscovering meaning, and culture is a key vehicle for such rediscovery. (I should know, its a subject I’m researching at present.) In fact Mr Clarkson is proposing exactly the opposite of Mr Jenkin’s recent view in the Guardian that the British Council now take the lead in British diplomacy in all but the most politically sensitive countries. (http://www.guardian.co.uk/comment/story/0,,2242835,00.html “Russia’s assault on the British Council reveals the true nature of diplomacy.” The first line says ‘Western democracies propagate their values more effectively through cultural exchange than through bullying rhetoric’ Perhaps Russia would suit Mr Clarkson better than the UK?)

By all means lets have a lively conversation about what kinds of cultural enterprise should be backed, and for whose benefit. This is not that conversation. It’s a self-opinionated, poorly researched rant by a man unqualified to offer any kind of commentary in this arena. Mr Clarkson should either get back behind the wheel and stay there, or step forward properly and use his public position and following to engage thoughtfully in this important subject and draw into it those who would not otherwise engage.

The BBC should be ashamed of having given him a platform from which to rant so ill-advisedly, and the Sunday Times should be even more ashamed of having published such an article.

Victoria Ward

So here’s what I said back:

Thanks for letting me know. I’ll put it in my blog instead then and have an unheard rant like a tree falling in the forest. I’m going to write to Mark Thomson too and have a bash at the BBC about putting the license fee towards things it’s needed for like the World Service and not wasting it on Jeremy Clarkson and Jonathon Ross. In fact I think, given the position that these figures have in society, and the salaries they command both of which far exceed political influence by any one politician, and these are salaries which we, the citizens pay for, the BBC Trust should insist on a kind of community service principle. Anybody contracted to them has an obligation to be political, with a small p and productive in engaging the politically disenfranchised in new forms of debate, across all platforms.

Good examples of this at work might be Monty Don and Jamie Oliver. Or of the BBC doing a cross platform thing on obesity.I haven’t quite worked out what I’m going to say yet, but I’m certainly going to be saying it.

Brothels in Bangladesh – a direct consequence of climate change

As I come to the shift of gear, the dreamy limbo of writing up the museums work we’ve been doing for the past few months and starting to clear a space to think about the work on horizon scanning and futures which hoves into few and will take up most of my thinking and unthinking space from February to July, I’m quite alert to tiny fragments which pack a punch. I’m finding a surprising amount in our mla database which seems to connect directly to the hsf thinking in ways that are almost frightening. For example I wrote recently about poetry as a kind of horizon scanner – the poetry library gets a surprising frontline view of what matters to people.Then in the Guardian this week I was startled by an article on the rise in prostitution in Bangladesh:

“The brothel opened 20 years ago, making it the newest and largest of the 14 recognised brothels in the country. It is set on the meeting point of two vast rivers, the Jamuna and the Ganges (known locally as the Padma), which makes this a very busy place to catch a ferry. Trucks carrying rice, jute, sugar cane and fish from the west and south-west of the country queue here for two or three days at a time to cross the river for the drive to the capital, Dhaka. In Bangladesh on a BBC World Service boat to look at the impact of climate change, I was surprised to find that an unexpected consequence of rising water levels is the growth in demand for prostitution. River erosion has meant the closure of some ferry berths, so men wait even longer to cross the river. And, while they wait, many of them pass the time in the company of Daulatdia’s women.”

We spent some time this week at a workshop imagining scenarios for mla relationship with business (banish mla as concept, replace it with a sense of extended learning places and resources essential to the rounded worker, then ‘backcast’ from that to the present day to see how one would achieve that symbiosis over, say, 20 years).

Anyway, my question for a couple of days has been, take a scenario (not good or bad, hopeful or unhopeful, just a confluence of circumstance) and imagine backwards from that circumstance how would would have forseen it in some way.So I’m interested in the idea of taking brothels (one can deconstruct brothel of course in quite a feminist way – poor endentured women with no prospects, men with too much time on their hands and not much inclination to do cultured things) in Bangladesh (low-lying land, under-resourced in flood management, having to react rather than act, most likely to be one of the frontiers where we witness the consequences of climate change, etc).But working back from brothels, Bangladesh, flooding, too few ferries, downtime. How might one, 10 years ago have forseen this thing? What kinds of horizon scanning might one have done in, say 1997? What kinds of different policies for prostitution and flood transportation might a reasonably accurate prognosis have led to?I think it might be interesting for our hsf governance work to come at it sideways, and find some unlikely events, from history and the present, and consider what a well-scanned intelligence process might have thrown up by way of a different policy path.What’s so interesting here is how little we prize the insights that people can bring from their daily witnessing. I’m witnessing a great deal of unlikely stuff because of where I sit. But I’m not a scanner or a futurist, and there’s no-one whose sleeve I can tug about most of it. I do it because it interests me and puts a bit of pep into my daily work. Think of all those scanners out there. If, instead of simply using people’s excess computing power to calculate space things,we used their witnessing power to help us see further, think of the changes that could bring about.

It happens a bit of course. Say the RSPB and birdwatching. There’s a model of participatory scanning that it’s worth looking more closely at, and I know Natural England so some interesting scanning using Cognitive Edge techniques. And it’s all trendy to talk about the wisdom of crowds. But I’m not talking about exactly any of that here. I think I’m talking about something a bit different that I’m trying to find and describe better.I’m off to read the Guardian and let it settle for a bit while I think about what it is I want to say next.

But before I do, a tiny, gorgeous little thing from my second visit to Louise Bougeois, accompanied by sketches of skyscapers as people – perhaps three of them standing together:

“One man was telling a story, it was a very good story, and it made him happy, but he told it so fast that nobody understood it.

Yup, that happens a lot.

Tales of Iraq under the shadow of Tower Bridge

I took this great photo while visiting City Hall, on the South Bank. (Although I’ve tried loading it twice and it comes up on its side both times so you’ll have to get a crick in your neck to look at it.)
Tales of Iraq under the shadow of Tower Bridge

There are big exhibit cases just outside City Hall, and while I was there they had a series of oral histories in from Iraq.  To see these short stories huddled together against the backdrop of Tower Bridge was a masterpiece of storytelling.It reminded me of something I heard Stephen King say on the radio about writing scary stories which is that it’s all about what you don’t say and how the reader projects into the gaps.  For the most part a horror tale has very little happen.  It’s the nothing which makes you gasp when there’s a something.  I think that might be part of my search for the gaps, shadows, structural holes, invisibles, unsaids, negatives, not-knowings, opposites, nothings which the imaginative space in which the somethings make sense.I’m increasingly sure you need to take everything way and then find out what’s left.Skeleton keys. 

‘Culture is the one thing we cannot deliberately aim at’

I see I’ve fallen silent for rather a long time. Holidays, laziness, avoidance. But most of all I’ve had in mind a blog on culture cooking and I’ve been looking for my copy of TS Eliot’s ‘Notes towards a definition of culture’ which he wrote in about 1940. I can’t find it, but googling gives me a bit of what I’m trying to look up as a starting point at least:

“For if any definite conclusions emerge from this study, one of them is surely this, that culture is the one thing we cannot deliberately aim at.”

This was brought to mind by a glorious description in Hari Kunzru’s book ‘The Impressionist’ (which starts very well and then gets a bit artsy and clever, but I’ll read his others) of a railway station in India earlyish last century:

‘The crowd on the platform at Fort Station throbs like a single body. Dirty-collared clerks, hawkers of tea and sweets, beggars, newspaper-sellers, pickpockets, raucous British Tommies all prickly heat and dirty songs, neatly dressed babus, clipped subalterns soon to be kicking the babus out of their reserved seats, displeased memsahibs leading lines of porters with trunks balanced on tehir rag-padded heads, peasant families sleeping three generations in a row using baggage for pillows,….and dining rooms – first second third and purdah, veg. and non-veg., Hindu Muslim and English all spin together….’

The scene this evokes conveys more surely than any abstract noun a kind of jostling vibrant culture. And reading it reminded me of the bit in ‘Notes towards a definition of culture’ where T S Eliot describes Englishness as cricket and strawberries, beetroot for tea and other things which now escape me.

I want to find a piece of work where the grandiose amibition of mission statement and value falls away and we work with the organisation through object, and observation and descriptions of how it is to make visible the raw fabric of the cultures (never just one) and weave together, through small stories and images, and properly condensed pithy and living description of how people want to live breathe play and work in that organisation.

People do it unofficially: they can describe with sharp and pointed insight the day to day reality of how the organisation gets work done (and often avoids getting work done), and the normally severe reality gap between those values the organisation purports to espouse and how it acts in practice. But that’s a kind of negative culture statement. The same acute witnessing could perfectly well be put to an appreciative exploration of what the organisation stands for and the cultural self-descriptions evolved from here collectively rather than imposed by the communications committee sub-committee on values.

We must stand up and fight for real words, stories and actions, imbued with the deep meaning of shared experience not the distressingly shrivelled, trivialising meaningless summary of the organisational mission statement, normally accompanied by the excruciatingly patronising values scrapbooks, tied to the threatening control of the appraisal system and to workshops through which the culture programme is ‘rolled out’ (and over people) which are either second rate and derivative or candyfloss entertainment whose impact lasts, in the coinage of Ratner, about as long as the shelf-life of a Marks and Spencer prawn sandwich. (Here surely is the pithiest and most honest culture statement ever to have changed the fortunes of a man and a company.)

We must make descriptions of what organisations are and aspire which vault over the prosaic thudding half-baked controlling ambitions of mission and mission control.

We must use poetry to engage the heart, not thump on about ‘heart values’.

It’s very important to be constantly restless in wriggling free of the strait-jacket assumptions that the designers and deliverers of culture and change programmes shove us into (and that includes me as a purveyor of such so-called products and experiences).

There must be a ceaseless toiling towards the vibrance of a lived reality.

This is not going to be easy.

I said in Sparknow’s founding essay (or at least I say about it) that we want to change the fabric of society.

I still mean it.

I must go away and gird my loins for the next battle.

Taking stories to the other side

In one of the episodes of the final series of the West Wing, CJ Cragg is more and more frustrated by her inability to make a dent, leave something behind. So when someone from an NGO tries to make an appointment with her, she breaks with habit and gives him a slot in her diary.

He overwhelms her with statistics about the atrocities in Sudan. Thousands, millions, terrible things, rape, amputation, devastation. It’s all beyond her grasp, there is nothing she can imagining doing in this vastness of human failure, and he can see from her face that he is losing her attention, so he says, suddenly

‘When the babies die, the mothers carry them round in their arms because there is nowhere to put them down.’

20 words (I approximate, from memory.)

‘When the babies die, the mothers carry them round in their arms because there is nowhere to put them down.’

You can see the image of this slice through her helplessness and frustration and spring her to action, unorthorised by the President. When, at the end of the episode, he calls her to task for not having cleared things with me, it is this that she says to him. All the same, neither would have acted on those 20 words alone, although it took the 20 words to push CJ to action. The big numbers, the huge evidence of human tragedy filtered through the tiny glow of unbearable imagery.

This embrace between narrative and analysis was brought to mind for me yesterday by an article in the Guardian called ‘When the lights go out, students take off to the airport’

It tells the story, spliced with statistics, of the children in Guinea who go to study by the floodlgihts at Bgessia International Airport because they have no electricity at home. I doubt I would have read it if it had said ‘The lack of eletrictricity in Guinea is a ‘geological scandal”, although that quote comes further down in the article, when I’m ready to read it.

Some big challenges here, which must always be held close to the heart in marrying narrative and analysis in a thoughtful and authentic way, not just to pull.

The first is, how to make sure the illumination is not dramatising, but genuinely representative and informative, a way through image or metaphor, to help people find their way into a subject. In this article I really could hold the picture of the children and their education in mind and fill myself up with statistics on a subject which I had only thought about a little before.

An old article from March 2006, in something called OW weekly (whatever that is), lies filed in my ‘Small Stories’ category in my slowly emerging filing system. It is a profile, by Carole Cadwalladr of Mary Robinson, former president of Ireland. Mary has been transforming the language of aid. She says

‘If we keep this conversation in trade langauge, then it keeps it as trade. But if we can show the human-rights consequences then i’ts more powerful. It makes people very uncomfortable.’

Cadwalladr goes on to say

‘Everywhere we go, Mary has a story to tell. At the coffee farm, she tells her audeince how she grew up surrounded by farmers in ‘the poorest part of Ireland’. At the Amana hospital she points out that Ireland’s history was not so very different from that of Tanzania, a poor ex-colonial land with a tortured history. There’s a story for everyone. And this, I realise, is what Mary does…you’ve got to be able to tell people things in language they understand. And what Mary’s doing is taking stories to the other side. To US member of Congress, she too takes from the cotton fields of Mali, of babies lying in ditches, because of the US governemtns’ $4 billion of aid to US cotton farmers. To the Tanzanians she tells stories of Ireland’s rise out of pverty adn to the country’s president Kikwete, she presses home how small changes in the health-care system that we saw in action at Amana hospital can signficiantly reduce the nubmer of women who die in childbirth.’

Steve Denning, formerly of the World Bank, coined the term springboard stories a while back for these small, condensed evocations, which he sees as an essential part of the armoury of the leader, tiny sparkplugs which spring people to imagination and action. (It’s by far his best book in my view, although I find that it limits the concept of storytelling in organisations to one to do with higher order communication and leadership skills and that’s not where I’m inclined to spend my time. But his categorisations and especially the appendices are rich food for thought on structuring and placing a springboard story and should not be bypassed by anyone with an interest in the subject. I’d also like to make clear that, whatever my critique, I have the utmost respect for Steve in what he has done to transform the credibility and acceptance of narrative and story in an organisational context, not least in co-founding the Golden Fleece with Madelyn Blair and others.)

What I’ve spoken of so far is a mix, about which I’m truthfully a bit uneasy of factual journalism spiced up with strong images which will draw the reader in, and the stories that inspiring leaders select for themselves from their own autobiography, and what they witness and carry with them as travellers who cross the divide between worlds.

How are we all to make sure connection between the big context, the facts, and the small stories which bring them to life are kept honest? How are we to keep the difference between analytical reporting and storytelling positive and make sure holds its integrity. In a 5 year project working with the Swiss Agency for Development and Cooperation we worked towards, and ended up with a guide to using story as an instrument of knowledge management in an aid setting: ‘Story Guide: building bridges using narrative techniques’ At the beginning, we showed two ways of telling of the same thing. The first had been collected through a technique for sharing personal experiences collectively that allows, through emergent self-selection, the stories resonant for the community be identified by them.


The Inspiring Pot
“Bangladesh is a really impressive place… in a positive sense. I was in a village last year working in water and sanitation. We were trying to promote the use of improved latrines, but could not produce concrete slabs and rings locally for a low cost. Somebody told me to visit the latrines of a lady in the village, so I went along and said, “Can I see your latrines?” She had made a latrine out of a clay pot with the bottom cut off. Then with a potter from the area she developed a small local production of bottomless pots, and they became the latrines. Ingenious.

A few weeks later I was in another village and saw a hand pump; it was broken, just a small piece missing. So I said to the villagers, “Why don’t you repair your pump?” And they said, “Oh, we just wait for another donor to bring a new pump.” So I said, “Why don’t you visit the lady in the village over there? She finds ways of getting things done for herself.”

Perhaps 30 personal stories of experiences in the field had been shared (in repeated rounds in smaller groups) and then people had selected the most resonant for them, bringing it down to 3 stories which held collective meaning. These were retold to the whole room, and recorded word for word (in this case, frantic typing, normally with a small Olympus or mini disc)

A while later, when we were trying to convey what the written conventions of organisational reporting do to shrivel and spoil raw materials, I rewrote this as


Lessons learned from fieldwork in Bangladesh

“In our evaluation of a project in Bangladesh we noted a wide variance in the competence of individual villages to develop sustainable and effective solutions to problems encountered, for example in replacing broken parts or developing low cost products for example new latrines. The lessons to be learned from this evaluation are that we should:

* work against over-dependence on donors;
* note and encourage entrepreneurial approaches to problems;
* identify existing and repeatable good practices;
* build and strengthen communication between villages to assist cross-fertilization of ideas at the grassroots level.”

I always meant this to be tongue in cheek: an ironic way to make an important point. And we’ve used the comparison a lot to engage people with the subject. It always works. But I’ve come to see that both ways of conveying the material work well. Jacques actual story, recorded by us, is a terrific illustration of the dependence that can develop on aid workers and the helplessness of those provided for. But the duller, less illuminating translation into report-speak also acts as a bridge, a way to summarise and abstract and create a way to compare this with other illuminations to find common patterns. It’s both/and not either/or.

Coming back to electricity and it’s lack. This has come up for me in respect of another challenge, which we noticed acutely for the first time when running a story competition for the Islamic Development Bank. The competition, ‘Voices from the Field’ invited IDBers (‘IDaBers’, those who work for this impressive development bank) to submit true stories of the impact of the Bank on its beneficiaries. How to set the judging criteria for such a competition is a long blog for a different time, and much more besides on the process of handling such a competition. We did it pretty well, building on two previous competitions. But we still noticed a new challenge in the selection of longlisted and shortlisted winning stories. It was so much easier to respond to stories of personal journeys than those of big projects. The young girl in Bangladesh, given a grant to do vocational training who ends up running her own sewing business; the young man, given a grant, who becomes a doctor and goes home to set up a health centre. These were so much easier to tell and respond to than the big electricity and road projects which have more systemic substance.

And we found ourselves giving particular credit to those who could, somehow, convey the big projects but bring them down to the personal. One winning story, as I recall, was about an electricity project, perhaps in Sudan. The teller began with a powerful evocation of the consequences of the lack of electricity – the sweat, the dark, people dying on operating tables. And then the presence of IDB as a contributor to an infrastructure project which brings electricity is conveyed via watching a news report on television. And we move back to a personal view of what it feels like afterwards.

I raise this to bring me back round to the beginning – the marriage of narrative and analysis, huge systemic systems and their human impact in a truly representative and not a dramatising way, but one which will change the perspectives and actions of the listener or reader.

But I’d like to end in a slightly different place, which is surprise. The IDB judges surprised themselves in their judging in several ways. In judging this story, one of them said that he hadn’t expected to be moved by such a story in some ways. After all, they are common experiences for most in member countries, not much out of the norm. But in fact when he was reading the stories for the first time, there was a power cut in Jeddah, and as he lay awake slick with sweat it suddenly flashed into his mind that he had forgotten what it was like always to be in the heat and the dark. So the story re-evoked for him personally, in a powerful way, the point of why he went to work. To stop such things happening.

In Algeria over the past 10 years or so they’ve gone from 2 – 15 newspapers.

All well read too and only lightly censored.

No blogs for days and then two come along at once. Typical of the information highway I say. But this has been on my list to post for a week or two and I’m thinking hard about our new assignment – a Knowledge Enquiry into the knowledge transfer and knowledge economy impact of the cultural assets (experts, collections, spaces) of London (museums, archives, libraries). So what is knowledge transfer? What’s a knowledge economy? What is evidence? How do you find it out? How do you verify?

This is something I found out (but have not checked on) in conversation with the Algerian man who runs a stall in the farmers market. An excellent stall with bourek and Algerian flatbreads and pastries and mint tea, all of which he makes himself. We always chat, about this and that.

How did I find it out? Not by asking about newspapers, but by talking to him about how safe I’d be travelling as a Western woman alone in Algeria.

Now to me, it’s interesting for 2 reasons which we might want to think about in our narrative enquiries and building of evidence bases:

1. an interesting shred of evidence. Only a shred. But he’s an educated man, been here for 17 years, very attached to his home land, observant. In his view, with which I happen to concur, the increase in range of press is an indicator of a society which is opening up to challenge and so more robust. It’s a little nugget to hold on to, a bit of a surprise, something which leaves a knotted handkerchief in the mind as a reminder to build other shreds around it – Algerian shreds, things to do with how the published press, censorship and so on can be indicators of the openness of a society.

2. I found it out in passing while asking about something else. So it was offered to me tangentially by way of evidence that I would be treated with openness not hostility. I wasn’t looking for it. I was looking for something else altogether.

Which leads me to wonder the extent to which we need to ask direct questions or to ask indirect questions which lead us to shreds and snippets we can built into patterns.

Which leads me in turn to wonder about horizon scanning methodologies and inferential research and whether we should boning up on these in any way.